Privacy Policy

How we handle your personal information with care.

Last updated: March 2026

1. Introduction

Matcha Mori ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, make a reservation, or interact with us in person or online.

2. Information We Collect

We may collect the following categories of personal information:

  • Identity Data: name, title, date of birth (if provided).
  • Contact Data: email address, phone number, billing address.
  • Reservation Data: date and time of booking, party size, special requests.
  • Technical Data: IP address, browser type, device information, and browsing behavior on our website via cookies.
  • Marketing Data: your preferences in receiving newsletters and event invitations.

3. How We Use Your Information

We use your information for the following purposes:

  • To process and confirm your table reservations.
  • To communicate with you about your booking or inquiries.
  • To send you promotional materials (only if you have opted in).
  • To improve our website, menu, and guest experience.
  • To comply with legal obligations (e.g., health and safety records).

4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. They help us analyze site traffic, remember your preferences, and personalize content. You can disable cookies through your browser settings, but this may affect functionality.

5. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with:

  • Service providers: website hosting, email marketing platforms, and payment processors (all bound by confidentiality).
  • Legal authorities: if required by law or to protect our rights.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data (subject to legal retention obligations).
  • Object to or restrict processing.
  • Withdraw consent at any time (where processing is based on consent).

To exercise these rights, please contact us using the details below.

8. Retention of Data

We retain your personal data only as long as necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law (e.g., for tax or legal claims).

9. Third-Party Links

Our website may contain links to external sites (e.g., social media). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us at:

Matcha Mori
12 Nakameguro Riverside, Tokyo 153-0042, Japan
Email: privacy@matchamori.jp
Phone: +81 3-0000-0000

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.